We are around the corner of Black Friday and Holiday season, every SRE’s favorite season, because tensions are at an all-time low (wink wink) and Christmas Spirit is all around us.
Also, there is something else that tends to happen around this time - you guessed it - people are reviewing their runbooks! Hurray!
Runbooks are very peculiar artifacts in our industry, as they often suffer from extreme negligence and most are written without people pouring their hearts into the them, which makes them said and abandoned, never to be read.